Refund policy

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Returns and Refund
Unfortunately, due to the nature of the business being in perishable products, we do not accept returns or offer refunds. Should you come across a major concern please do not hesitate to contact us with full order, product and concern details. You can send your email to nedine@oeffsa.co.za for friendly and efficient support.